Last Updated February 3, 2026
Welcome to the Privacy Policy
This Privacy Policy is issued on behalf of TidaGames Limited. When we mention "TidaGames", "we", "us" or "our" in this Privacy Policy, we refer to TidaGames Limited, the data controller, who is responsible for processing data collected through your use of the Website.
When we refer to “you” or “your” in this Policy we mean any individual who interacts or uses our Services. By using the Services, you represent that you understand and agree to this Policy, and consent to the collection, use, and sharing of information as described in this Policy. If you do not consent to our practices, you can choose not to use the Services.
Privacy Policy Changes. We reserve the right to modify this Policy at any time without notice. All changes are effective immediately upon posting. Your continued use of the Services after changes are posted constitutes your acknowledgement of the modified privacy policy and agreement to abide and be bound by that privacy policy. For reference, the effective date of this Policy is posted at the top of this page. Therefore, it is important that you periodically check this page for changes made to this Policy.
INFORMATION WE COLLECT
Information You Voluntarily Provide
Company may collect information about you when you interact with our Services including information that you voluntarily provide when you use the Services; register and create an account for any of the Services; add or update your account information; submit a Contact Us inquiry; log into the Site or use the Services from one or more of your devices or otherwise interact with the Services. Information that we collect may depend on how you interact with Company and use the Services. Company may engage in KYC activities, including the processing of biometric information, such as a face print, selfie, or government ID. Further, the Company may collect/record any user videos, photographs and/or audio chats. A further description of the types of information we may collect is described in detail below.
- Profile Data such as email, password, and user settings.
- Personal Identifiers such as first and last name, address and date of birth.
- Contact Information such as your billing address, residential address, email address, and mobile phone numbers.
- Financial Information such as credit or debit card information, bank account information, payment details, or other payment information.
- Commercial Data such as purchase amount, details about the content, products and/or services you have purchased through our Site, transaction records, and/or other details of content, products and/or services you have acquired from us in the past.
- Usage Data, includes information about how you use our Site and Services, such as statistics regarding the opening and clicking on emails, and other activities on the Site, including game play, player stats, referring/exit pages, and clickstream data.
- Marketing and Communications Information such as marketing campaign data, click-throughs, your preferences and consent to receiving marketing from us and third parties, your communication preferences, email, phone calls and text communications.
Information We Collect When You Use the Services
Automated technologies or interactions. As you navigate around the Site
Cookies and Tracking Technologies. We and our service providers use cookies, pixels, and other tracking technology to recognize your browser or device and to capture and remember certain information about your activities on our Services with the purpose of delivering customized and personalized services. While using the Services, you are not allowed to access VPN.
- Cookies. A cookie is a small text file that is saved on your web browser when you visit a website. You can view and delete existing cookies through your browser. If you do not want to store cookies on your computer, you can set your browser to refuse cookies or to alert you when cookies are being sent. However, some parts of the Services may not function properly if you choose not to accept cookies
- Pixel Tags
( aka clear gifs) . These are tiny graphics with a unique identifier, similar in function to cookies, which allow us to monitor the use of our Services, for example, to count users who have visited those pages and for other related website statistics. Pixel tags generally work in conjunction with cookies, registering when a particular device visits a particular page. You cannot decline pixel tags; however, if you turn off cookies the pixel tag will simply detect an anonymous visit. In addition, we use pixel tags in our HTML-based emails to let us know which emails have been opened by the recipients. This allows us to gauge the effectiveness of certain communications and the effectiveness of our marketing campaigns. - Analytics. We use third party cookies provided by Google Analytics to assist us in better understanding our Site’s visitors. These cookies collect IP address and usage data, such as the length of time a user spends on a page, the pages a user visits, and the websites a user visits before and after visiting our Site. In addition to reporting usage statistics, Google Analytics can also be used to help show more relevant ads on Google properties
( like Google Search) and across the web. For more information on Google Analytics, visit Google’s Privacy and Terms.
Information You Provide to A Third Party
We may receive information about you from third parties. We may associate this information with the other information we have collected about you as described in this Policy. The collection, use, and disclosure of information received from third parties may be governed by the third parties’ privacy policies. Please carefully review these third-party privacy policies before submitting your information to a third-party application or otherwise interacting with it to understand how your information may be collected, used, and disclosed by these third parties. We have no control over, and cannot and do not assume responsibility for the data collection and privacy practices employed by any of these third parties or their services.
USE OF YOUR INFORMATION
PURPOSES
Our primary purpose for collecting your information is to provide you with the services you request. We may also use your information for the following purposes:
- Provide you with our Services and to operate our business.
- Verify your identity and account information in connection with our Services you request.
- Provide you with required notices, updates about our content, products and services as well as other important information.
- Provide you with recommendations for content, products and services that we believe would be of interest to you.
- Assist you with setting up and managing your account with us.
- Resolve disputes and/or questions about our Services.
- Problem troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting data.
- Enforce our Terms for use of our Services, Sweepstakes Rules and the terms of this Policy.
- Customize, measure and improve our Services and content.
- For our own internal business purposes.
- Communicate with you about content, products, services, updates, events, promotional offers, research, insights, and other information that may be of interest to you from us and our trusted partners.
- Protect our interests, including establishing, exercising and defending legal rights and claims.
- As necessary to comply with legal requirements, to prevent fraud, to co-operate with law enforcement and regulatory authorities, and to stop other prohibited, illegal, or harmful activities.
- For purposes disclosed at the time you provide/we request your information or as otherwise set forth in this Policy.
YOUR RIGHTS
For purposes disclosed at the time you provide/we request your information or as otherwise set forth in this Policy.
- In accordance with the data protection laws applicable to you, you may have certain rights with respect to your Personal Data, such as, but not limited to:
- Access the Personal Data we have about you, including:
( i) have us confirm the type of your Personal Data we have collected, stored, or processed;( ii) have us confirm the reason that we process your Personal Data; and/or( iii) obtain access to or a copy of your Personal Data in a structured, commonly used, and machine-readable format; - Request correction of your Personal Data where it is inaccurate or incomplete;
- Request deletion of your Personal Data by contacting our customer service via service@tidagames.com , specifying
( i) the information you wish to have deleted and( ii) the reason for the deletion request.- Withdraw your consent to our collection, use, disclosure, or processing your Personal Data. Please note that your withdrawal will only take effect on future processing and will not affect the lawfulness of processing before the withdrawal request. If you withdraw your consent, you may no longer be able to use all or part of the Platform; and,
- Lodge a complaint to us and/or the privacy authorities in your jurisdiction if you believe that applicable data protection laws have not been complied with.
PROTECTION
We have in place physical, electronic and operational procedures to protect the information that we collect. We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, Username, password, transaction information and data stored on our Website. Our security measures are reviewed regularly and updated.
RETAINMENT
We will retain your information for the period of time necessary to fulfill the purposes described in this Privacy Policy, except where a longer retention period is required or permitted by applicable law. By way of example, and without limitation, we may be required to maintain certain records for a minimum of five
INFORMATION WE SHARE
Service Providers
We may use third-party service providers to perform certain business services and may disclose your information to such service providers as needed for them to perform these business services. Service providers are only allowed to use, disclose, or retain this information to provide these services. Business services provided include, but are not limited to, hosting services; geolocation services; account authentication and user verification services; billing and accounting services; payment processors services; marketing, promotional and email services; customer and technical support services; quality assurance testing, and back-office support for the Services.
Internal Third Parties
We may share your information with our affiliated entities, successors, predecessors, assigns, licensees, or business partners, and others who may use the information for the purposes described above.
Business Transactions
We may do business with third parties to whom we may choose to sell, transfer, or merge parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then your information may be transferred to the new owners who may use your information in the same way as set out in this Policy.
Legal Process
Subject to applicable law, we may disclose information about you i
Payment Processors
We may share your personal information, such as your email address and payment information, with our third-party payment processors, whose services may be embedded in our Software. Once this information is shared, it will be subject to the Privacy Policy of the applicable Payment Processor.
INTERNATIONAL DATA TRANSFERS
You acknowledge and agree that all information collected and processed by us may be transferred, processed, and stored outside of your jurisdiction of residence, and such jurisdictions may have data protection laws that are different from where you live. Your information may be accessible to law enforcement and national security authorities of the jurisdiction where we store such information. We endeavor to safeguard your information consistent with the requirements of application laws.
COMMUNICATIONS AND OPT-OUT
While we value our communications with you, if you do not want Company or its representatives to contact you for marketing purposes, you may opt-out of this preference at any time by following the unsubscribe instructions included in the email. This opt-out will not apply to operational or informational emails related to your account or other administrative purposes. You may continue to receive promotional email messages for a short period while we process your request.
CHILDREN
The Services are intended for users aged eighteen
CONTACT INFORMATION
If you have any questions about our privacy practices or this Policy, please contact us at:
Email address: service@tidagames.com.
